Scope
This policy applies to all digital engagement services (for example, likes, comments, replies) get through CollabGlam at https://collabglam.com.
Eligibility for Returns
You may request a return only if the ordered service has not yet been initiated. Once fulfillment has begun, the service is non-returnable and non-refundable.
Return Request Process
To request a return, contact care@collabglam.com or call customer service before the start of delivery. Include your order ID and reason for cancellation.
Refund Timeline
Approved refunds will be issued to the original payment method within five to seven business days after cancellation confirmation.
Non-Refundable Situations
No refunds are available for services that have commenced or been delivered in whole or in part. Any attempt to dispute or reverse charges after delivery completion will be considered outside this policy.
Chargebacks and Disputes
If you initiate a chargeback without prior authorization, we reserve the right to contest it and may suspend or terminate your account for abuse of this policy.
Contact Information
Meru Land Private (00 Radha Rani place, Raman Reiti, Vrindaban, Mathura, Mathura, Uttar Pradesh, India, 281121)
Email: support@collabglam.com
Governing Law
This policy is governed by the laws of the State of Florida for U.S. orders and by the laws of India for orders placed under our Indian entity.
Returns Policy
Effective Date: 2025-07-14
